FINCH PTY LTD ACN provides Film Production services. The services and products which we offer include, but are not limited to Film Production Services. The Service is also inclusive of all other ancillary products and services provided by us from time to time.
You acknowledge and agree that:
– you are 18 years of age or older.
WHAT INFORMATION DO WE COLLECT?
Personally Identifiable Information
We collect and use personal information from clients, customers, users or visitors of the Sites in connection with facilitating the Service. The specific type of personal information that we collect and use will depend on the reasons for, or circumstances of its collection and may include, but is not limited to, the following:
– name and contact information (including telephone and mobile number, email address and residential and postal address);
– individual information (including age, gender, race, ethnicity, place of birth, language(s) spoken, personality type, disabilities, photographic identification, criminal history record and drug toxicology reports);
– payment and transactional information (including banking, credit card and PayPal details);
– social media information (including Instagram, Facebook, websites and other like services);
– company name and contact information (including ABN/ACN, business name, company contact, telephone and fax number, email address and registered, postal and business address);
– other personal information (including information contained in communications between you and us, or forms or other documents provided to us by you and any information we are required to collect by law).
– membership or affiliation with an industry union.
– we may also collect personal information as we reasonably determine necessary from time to time for any purpose in connection with the general conduct of our business, for example, in dealing with our agents, suppliers, service providers and contractors.
– we only collect personal information which has been provided to us by you. If you would prefer that we do not collect any personal information from you, please do not provide us with any such information. However, please note that you may not be able to use the Service or the Sites if they depend on the collection of that personal information, including if the collection of that personal information is required by law.
– personalise your visit to any websites operated by us (as a cookie allows a web server to ‘remember’ visitors on subsequent visits without having to prompt them for information previously supplied. A cookie can also remember courses previously viewed by a site visitor);
– provide information about us to you while you browse; and
– obtain non-identifying information about your demographic group and general interests.
Additionally, when you use our Services, we may collect information about the location from which that use occurred (this will be in accordance with the settings of your particular device). This location data may be used by us for the purposes of personalising messaging and or offers.
In most internet browsers you can either accept or decline cookies or adjust the browser settings to decline all cookies. Please note that declining cookies may impact your experience of the Services or limit the use or functionality of the Sites.
USE OF PERSONAL INFORMATION
– providing you with use of and administering, managing, developing and improving the Services;
– notifying you of opportunities (whether product, service, marketing, promotional or advertising related) that we think you may be interested in;
– responding to your enquiries or complaints;
– to identify you when you contact us;
– processing payments you have authorised; and
– any other purposes identified at the time of collecting your personal information.
In addition, you permit us to use your personal information:
– where you have consented to the use or disclosure;
– where we reasonably believe that use or disclosure is necessary to lessen or prevent a serious, immediate threat to someone’s health or safety or the public’s health or safety;
– where we reasonably suspect that unlawful activity has been, is being or may be engaged in and the use or disclosure is a necessary part of our investigation or in reporting the matter to the relevant authorities;
– where such use or disclosure is required under or authorised by law (for example, to comply with a subpoena, a warrant or other order of a court or legal process);
– where we reasonably believe that use or disclosure is necessary for the prevention, investigation, prosecution and punishment of crimes or wrongdoings or the preparation for, or conduct of, proceedings before any court or tribunal (or the implementation of orders of a court or tribunal or on behalf of an enforcement body);
– to develop and improve our (and our related entities’) business, products and services;
– in servicing our relationship with you by creating and maintaining a customer profile or presenting options that we think may interest you based on your browsing and preferences and on your past use of the Services;
– to involve you in market research, gauging customer satisfaction and seeking feedback;
– for research and analysis in relation to our (and our related entities’) business, products and services; and
– for our internal accounting and administration.
THIRD PARTY DISCLOSURE
– to payment service providers for any payments you make via the Services (we use a third party payment service provider that is required to take reasonable steps to protect your information);
– to our partners, contractors, suppliers and service providers including without limitation:
i. suppliers of IT based solutions that assist us in providing products and services to you;
ii. distributors of electronic marketing and promotional communications;
iii. marketing, market research, research and analysis and communications agencies;
iv. external business advisers;
v. to a person that uses the Services on your behalf and/or a person you have authorised;
– in accordance with requirements or authorisations under applicable laws or to comply with our legal obligations; and
From time to time, we may also provide summarised or aggregate, non-identifiable data to third parties for the purposes of:
– enhancing the Services that we provide;
– creating summaries and insights with respect to usage of and interactions with the Services and our Sites; and
– analysing and reporting on trends (including comparisons as against historical activities).
We take reasonable steps to ensure that third party recipients are obliged to protect the privacy and security of your personal information and use it only for the purpose for which it is disclosed.
We may use and disclose your personal information for the purpose of direct marketing to you via direct mail, email, SMS, MMS, targeted digital advertising or any other means of marketing communication, where:
– you have consented to us doing so; or
– it is otherwise permitted by law.
You may opt out of direct marketing communications at any time by contacting us or by using opt-out facilities set out in the direct marketing communications.
We take all reasonable and lawful steps to keep personal information secure, accurate and up to date and only retain your personal information for as long as reasonably required to satisfy the purpose for which they were collected and used (unless a longer period is necessary for our legal obligations or to defend a legal claim). This means that:
– personal information is stored on secure servers in digital format or secured physical files;
– our employees and data processors are obliged to respect the confidentiality of any personal and/or sensitive information or data and receive training in personal information handling;
– we only permit authorised personnel to access your information; and
– we encrypt and anonymise personal information wherever possible.
We will take reasonable steps to protect your personal information as you transmit your information from your electronic device to us and to protect such information from loss, misuse, and unauthorised access, use, modification, disclosure, alteration, or destruction. However, electronic transmission of information is never completely secure or error-free. As a result, while we strive to protect users’ personal information, we cannot ensure or warrant the security of any information electronically transmitted by a user, and users provide their personal information at their own risk. To the maximum extent provided by the relevant laws, we are not responsible or liable for the electronic transmission of personal information to us or to third parties.
The Services we operate may contain links to other websites (Third Party Links). We do not endorse such Third Party Links and are not responsible for any content contained therein. If you decide to access any Third Party Links, you do so entirely at your own risk.
From time to time, our Services may utilise social media integrations and functionality. Where, these social media functions are incorporated into our Services, the features may be hosted and/or operated by a third party social media operator. By using this functionality, you agree and accept that we (and if applicable, the third party operator) may collect information with regard to your use of that functionality.
Additionally, where you have an account with a third party social media operator, you acknowledge that the third party operators may combine or integrate your use of our Services with your account.
In some circumstances:
– the third party social media operators may share information with us in accordance with their own privacy policies; and
– we may share your information with third party social media operators for the purposes of facilitating the service of targeted advertisements and marketing.
YOUR DATA PROTECTION RIGHTS
– (Access): You have the right to request that we provide you a copy of your personal information. You may access your personal information by requesting access from us or our Privacy Officer. A service fee may be charged for retrieving and sending this information to you.
– (Rectification): You have the right to request we correct, amend or update any information you believe is inaccurate or incomplete. You may request your information or data be corrected, amended or updated by contacting us on the details provided below.
– (Erasure): You have the right to request that we erase or destroy your personal information in certain circumstances, including where you withdraw your consent, where the data is no longer required for collection purposes or where the data has been unlawfully processed.
– (Restrict Processing): You have the right to request that we restrict the processing of your personal information under certain conditions, including where processing is inconsistent with the reason for which the personal information was collected.
– (Object to Processing): You have the right to object to us processing your personal information under certain circumstances, including the right to object to profiling, automation and direct marketing.
– (Data Portability): You have the right to request we transfer the data we have collected to another organisation or directly to you, under certain circumstances.
To the extent that we rely on our legitimate interests to use your personal information, you also have the right to object to such use (unless we can either demonstrate compelling legitimate grounds for the use that override your interests, rights and freedoms or where we need to process the information for the establishment, exercise or defence of legal claims).
If you know of or suspect any violations of your privacy in connection with your use of the Sites and/or the Service, please contact us immediately at firstname.lastname@example.org
If at any time you:
– would like to access, correct or change any personal information provided to us by you;
– know of or suspect any violations of your privacy in connection with your use of the Sites and/or the Service; or
please contact us via email at email@example.com and include in the subject line “To the Privacy Officer”.
Should you wish to read more information on privacy legislation or the Australian Privacy Principles it is recommended that you visit the website of the office of the Australian Information Commissioner at www.oaic.gov.au.
Last revised: June 2022